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State Farm® Insurance Agent Bill Hepburn

5 out of 5 average rating (97 reviews) View Bill Hepburn's reviews on Google

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Rich F

August 5, 2023

5  out of  5 rating by Rich F
"Matt B. Made our transition back to State Farm such a pleasant experience,!He was very knowledgable,took time out of his busy schedule to answer and gather info on things i was in question of.This was an unusual experience in todays world. He never pressured us to purchase things we didnt ask for,altho offered professional sugestions, He was very polite and patient. If your in the market for auto and or home insurance etc. and tired of the daily run of the mill salesman pitch. i highly sugest allowing Matt B at State Farm to run a quote for you. . You and your pocket will be glad you did. With a piece of mind to boot."

dawn Schmidt

July 28, 2023

5  out of  5 rating by dawn Schmidt
"Incredibly easy process, trust rates that I could find, super easy to work with always contacted me when they said they would"

Ronald Thompson

July 17, 2023

5  out of  5 rating by Ronald Thompson
"Matt is down to earth and somebody I would like to conduct business with every time. 👍"

coolabdel1 Farhud

July 13, 2023

5  out of  5 rating by coolabdel1 Farhud
"Matt is hands down the best Sales team member!! he was quick, polite and right to the point! I’ll be definitely recommending him to anybody in my family!"

SkxnnyMv

June 15, 2023

5  out of  5 rating by SkxnnyMv
"Had nothing but excellent service from their team member Matt! Dude knows what he’s doing! Took care of me quick! Even after talking months prior when I was debating, Matt Followed Up And Got Me All Set Up No Issues! Even got me a bundle! I look forward to future business with Bill and Matt moving forward. -NickB (Munster,IN)"

Kathy Kracinski

May 28, 2023

5  out of  5 rating by Kathy Kracinski
"My customer service representative was Matt and he was awesome. Very friendly, informative and he was/is accessible even now if I have any questions or concerns. With my last insurance you could NEVER get a human being to talk to and they rarely ever got back to me. Oh, they also screwed up my entire Car Rental dates and payments. I switched immediately to State Farm mostly because of Matt! He makes me feel like I am important. Enough to not leave hanging out to dry."

Brandon Barnes

May 23, 2023

5  out of  5 rating by Brandon Barnes
"Matt, sales team member, was very detailed in the overview of the policy options and the extent of coverage. He made me feel comfortable picking the insurance that I did and didn’t feel like a forced policy. Overall, excellent service and a welcoming team member."

Pita Garcia

May 22, 2023

5  out of  5 rating by Pita Garcia
"Thank you so much for all your help! Thank you for explain everything and being patient! You are the best!!!!!"

B B

May 6, 2023

5  out of  5 rating by B B
"Sales team member Matt was very helpful and personable. I switched to State Farm after 8 years with Geico."

Dulcinea D

May 5, 2023

5  out of  5 rating by Dulcinea D
"Matt is an amazing agent! He was able to save me approx $500 on my auto insurance. Very respectful knowledgeable and friendly. Thank you Matt!"

Linda Esser

April 24, 2023

5  out of  5 rating by Linda Esser
"Professional, helpful and courteous group of people."

Phillip Murphy

April 21, 2023

5  out of  5 rating by Phillip Murphy
"Super knowledgeable and prompt! Very satisfied with the outcome"

Ben Fravel

April 18, 2023

5  out of  5 rating by Ben Fravel
"Bill was very helpful, he knows his business!"

gina cook

April 5, 2023

5  out of  5 rating by gina cook
"This Agency is worth its weight in GOLD. Melissa is a blessing to speak with. If she doesn't have the answer to your question, she'll find the answer, FAST. Great office to work with."

Trish Brown

February 23, 2023

5  out of  5 rating by Trish Brown
"With no more than a quick explanation of what I needed Desiree was able to provide me with Exactly what I needed in no time at all! Extremely polite and helpful, and beyond fast!!"

LJ Marvin

February 15, 2023

5  out of  5 rating by LJ Marvin
"Matt is professional and personable. I appreciate all his help. Thanks again!"

William H Walker Jr

February 11, 2023

5  out of  5 rating by William H Walker Jr
"Outstanding affordable coverage, I recommend anyone who are being overcharged for their insurance to go through state farm definitely affordable for you and your family"

Debbie Bruskoski

February 3, 2023

5  out of  5 rating by Debbie Bruskoski
"Loved the price. Very professional n saved me 120 a month"

Niesha Phillips

February 3, 2023

5  out of  5 rating by Niesha Phillips
"Matt is amazing! He went out of his way to ensure that I had the coverage I needed at the price that was affordable to me! You will not be disappointed"

Khalid Sattar

January 27, 2023

5  out of  5 rating by Khalid Sattar
"It was very nice of this State Farm agent who helped me all the way to finish line and got me quiet a decent saving from my few years old insurance company happy to recommend to any one he had lot of patience to stick with me"

Clare O'Malley

January 24, 2023

5  out of  5 rating by Clare O'Malley
"Matt was extremely helpful with getting me set up with car and renters insurance through State Farm! He answered all my questions and was very friendly and made getting insured a very seamless process! Thanks for everything, Matt!"

Petre Ghenciu

January 6, 2023

5  out of  5 rating by Petre Ghenciu
"I was with Farmers car insurance 30yrs..yes. I TRY TO ADD A NEW CAR AND I ASKED FOR THE RATES BEING A PLATINUM CUSTOMER..Madam Mc Farland didn't give e a dam about 30 yrs of faitfull customer.Then I called State farm and Matt , Mathew ...was extremely professional and precise gave a mutch better deal than Farmers and I divorced .Thx Matt From Bill Hepburn agency ..You're the best.I highly recommend this agent..Guaranteed satisfaction. I REALLY MEAN IT.."

miguelangel federico

January 2, 2023

5  out of  5 rating by miguelangel federico
"Very friendly and helpful."

Jackie O’Malley

January 2, 2023

5  out of  5 rating by Jackie O’Malley
"Matt was extremely helpful! So glad I went through State Farm for insurance :)"

H M

December 28, 2022

5  out of  5 rating by H M
"Matt is a great insurance agent - very helpful, customer service oriented, responsive -I had a positive experience with him . He helped me have a good deal with my 2 cars and renter Unsurance. He his a good listener and he answered all my questions even he helped me to cancel my previous policy with other Unsurance company by calling them and merge them on the phone. Thank you Mr Matt , I would recommend highly to anyone in need of a policy."