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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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A&J INC

July 9, 2024

5  out of  5 rating by A&J INC
"Awosme experience with Matt Bower thanks for good nice and eazy process"
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Joe Johnson

July 1, 2024

5  out of  5 rating by Joe Johnson
"Matthew Bower was incredibly patient and always understanding."
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Eunice Henderson

June 28, 2024

5  out of  5 rating by Eunice Henderson
"Desiree is very professional. She explains policy thoroughly and is very easy to talk to about any questions."
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Brandon McCarter

June 27, 2024

5  out of  5 rating by Brandon McCarter
"Today was great experience working with the agent Matthew Bower to get my car, rental, and life insurance. He went into detail on every question that I had to ask and let me know what would be the best option for not only me, but my family as well."
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B

June 21, 2024

5  out of  5 rating by B
"Just received car insurance with Matt and state farm and it was a breeze. First he remembered to call me back after 2 weeks and then the process was marvelous! Thanks Matt! I will prefer your office to costumers!! 5 stars!"
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raydeb c

June 15, 2024

5  out of  5 rating by raydeb c
"Matt Bower was great to work with!"
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Bill Winsininski

June 4, 2024

5  out of  5 rating by Bill Winsininski
"I just recently added a new vehicle to my policy with Desiree Mendoza at Bill Hepburn State Farm and she was fantastic. The whole process start to finish took less than 10 minutes and we were good to go. Thanks again Bill Hepburn for providing us the peace of mind and excellent customer service. Highly recommend this crew - we have our home, Auto and all of our riders through them and they are great."
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Lloyd Morrison

May 28, 2024

5  out of  5 rating by Lloyd Morrison
"Matthew Bower provided exceptional, professional and helpful service for my wife and me when we needed to obtain new insurance for our two vehicles and two properties after being informed that our existing insurance company would no longer provide such coverage for Illinois residents within a couple months. Matt was understanding of our situation & needs, was extremely prompt and thorough in providing multiple quotes and scenarios for our consideration and was always available to interact about every question or concern we had along the process of our determining to obtain insurance through State Farm! He is extremely personable, thoughtful and knowledgeable. We highly recommend Matthew Bower to anyone looking to obtain insurance. We are excited to be covered through State Farm now. Matt was a key factor in our decision to do so."
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Scott Bere

May 21, 2024

5  out of  5 rating by Scott Bere
"Melissa was extremely helpful and answered all the questions I had as a first time homeowner!"
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All good

May 21, 2024

5  out of  5 rating by All good
"Great service was done by Matt Bower. That’s for that."
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David Fernandez

May 8, 2024

5  out of  5 rating by David Fernandez
"Matt Bower was extremely helpful and on time for everything we had planned. I had him hanging around for a while as I was shopping around but definitely made the best choice with him, so I am grateful for his patience. He was very clear and concise with breaking down my coverage for home and auto which gave me ease in this process. I feel like Aaron Rodgers from the commercials."
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Rita myers

May 7, 2024

5  out of  5 rating by Rita myers
"Personable answered all inquiries"
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James Shields

April 26, 2024

5  out of  5 rating by James Shields
"Matt was extremely helpful. I would definitely work with him again for future insurance needs. Very quick and responsive with getting me quotes."
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Bradley Bisping

April 25, 2024

5  out of  5 rating by Bradley Bisping
"Matt was very knowledgeable and helpful with all my insurance needs."
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dawn Schmidt

April 23, 2024

5  out of  5 rating by dawn Schmidt
"Incredibly easy process, trust rates that I could find, super easy to work with always contacted me when they said they would"
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Lisa Herrick

April 15, 2024

5  out of  5 rating by Lisa Herrick
"Excellent customer service. I need extra accommodations and they have always assisted me. Great prices as well."
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Teneisha Shelton

April 15, 2024

5  out of  5 rating by Teneisha Shelton
"Great customer service"
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Thomas Stoltman

April 12, 2024

5  out of  5 rating by Thomas Stoltman
"Matt was Very nice and helpful I got a lower rate than what I was paying with another company"
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michael holmes

April 10, 2024

5  out of  5 rating by michael holmes
"Always helpful"
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Deborah Ingels

April 1, 2024

5  out of  5 rating by Deborah Ingels
"Super nice and easy to talk to, did an excellent job"
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Tamiko Facer

March 26, 2024

5  out of  5 rating by Tamiko Facer
"Mark Bower was amazing in helping us with every little detail in our new policies and saved us so much! Just a really nice guy!"
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Ryan Bishop

March 20, 2024

5  out of  5 rating by Ryan Bishop
"Matt was able to text and then helped with cancelling my existing policy and setting up the new one. Saved me a lot off my car insurance too!"
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Mookahairr Harthrone

March 19, 2024

5  out of  5 rating by Mookahairr Harthrone
"Always helpful with a great personality and genuine kindness… I love State Farm"
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Joan R Szymczak

March 5, 2024

5  out of  5 rating by Joan R Szymczak
"Michelle my customer service representative listened and answered. all my questions Regarding my payment to State Farm. If I have to call in for any reasons I hope that I get Michelle again"
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Marquita Williams

February 23, 2024

5  out of  5 rating by Marquita Williams
"Melissa is absolutely amazing. She answered all of my questions and gave me some extra info for when my kid starts driving. She was very patient, knowledgeable, and professional. I overall enjoy my experience with State Farm. We've been with them for years and every year for our Birthday, the first birthday card we receive is from Bill. It's the small things that counts. Happy Customer"